Patient Care & Insurance Support Specialist

Quipt Home Medical, Corp; Richardson (TX); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision Insurance

Short Term Disability Options

Life Insurance

Generous PTO plan

Paid Holidays

401K

401K match

Competitive Pay

Job summary

A medical equipment company in Richardson, TX, is seeking a Customer Service Representative to manage customer inquiries, process orders, and ensure compliance with company policies. You will support patients with equipment needs, verify insurance information, and handle complaints with professionalism. Ideal candidates should have a high school diploma, customer service experience, and proficiency in Microsoft Office. This position offers comprehensive benefits and opportunities for professional growth.

Qualifications

• High School Diploma or equivalent required.
• Previous experience in a Clerical or Customer Service environment is preferred.
• Knowledge of Microsoft Office (Word, Excel) is a must.

Responsibilities

• Provide information in response to inquiries about products or services.
• Process customer orders in a timely and efficient manner.
• Handle and resolve customer complaints courteously.

Skills

Customer service

Communication skills

Problem-solving

Microsoft Office proficiency

Attention to detail

Education

High School Diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

A medical equipment company in Richardson, TX, is seeking a Customer Service Representative to manage customer inquiries, process orders, and ensure compliance with company policies. You will support patients with equipment needs, verify insurance information, and handle complaints with professionalism. Ideal candidates should have a high school diploma, customer service experience, and proficiency in Microsoft Office. This position offers comprehensive benefits and opportunities for professional growth.