Patient Care & Insurance Support Specialist

Super Care, LLC; Buckeye (AZ); On-site; USD 20,000 - 33,000; Full time

Benefits offered by this job

Paid Training

Paid Time Off

Sick Time

401K

Employee Discount Program

Job summary

SuperCare Health in Buckeye, AZ is seeking a Customer Care Specialist to provide outstanding service to patients, clients, referral sources, physicians, and coworkers under supervision. This full-time role involves handling orders for durable medical equipment, verifying information and insurance coverage, and ensuring accurate data entry.

You will respond to questions, support intake, and coordinate with shipping, while maintaining product knowledge and adherence to company policies.

Qualifications

• Experience with medical supply companies.
• Knowledge of diagnosis and medical terminology.
• Detail oriented with strong organizational skills.
• Previous management or lead experience.
• Proficiency in MS Word, Outlook and PowerPoint.

Responsibilities

• Answer incoming calls and process orders for durable medical equipment and supplies.
• Verify insurance coverage and medical necessity.
• Gather patient demographics and referral information.
• Enter orders accurately into the system and coordinate shipping.
• Maintain compliance with company policies and attend meetings.

Skills

Medical terminology

Detail oriented

Leadership experience

Medical supply knowledge

MS Office proficiency

Tools

Microsoft Word

Outlook

PowerPoint

Job description

SuperCare Health in Buckeye, AZ is seeking a Customer Care Specialist to provide outstanding service to patients, clients, referral sources, physicians, and coworkers under supervision. This full-time role involves handling orders for durable medical equipment, verifying information and insurance coverage, and ensuring accurate data entry.

You will respond to questions, support intake, and coordinate with shipping, while maintaining product knowledge and adherence to company policies.