Patient Care & Order Specialist (In-Person)

Super Care, LLC; Fresno (CA); On-site; USD 22,000 - 35,000; Full time

Benefits offered by this job

Paid Training

Paid Time Off

Sick Time

Employee Referral Reward Program

Employee Discount Program

401K

Voluntary Life Insurance

Flexible Savings Account

Observed Holidays

Job summary

SuperCare Health is seeking a Customer Care Specialist for an in-person temporary role in Fresno, CA. You will handle orders for durable medical equipment, verify insurance, and communicate with patients and providers to ensure accurate and timely service.

Responsibilities include intake, data entry, verifying eligibility, coordinating with shipping, and maintaining professional interaction with customers. Strong organizational skills and healthcare terminology knowledge are essential.

Qualifications

• Experience with medical supply companies is required.
• Knowledge of diagnosis and medical terminology.
• Detail oriented with strong organizational skills.

Responsibilities

• Answer incoming phone calls and faxes; take orders for medical equipment and supplies.
• Maintain open communication with patients, clients, and referral sources.
• Respond to questions and problems from patients and clients.

Skills

Detail oriented

Strong organizational skills

Multi-tasking

Prioritization

Education

Experience with Medical Supply Company

Knowledge of diagnosis and Medical terminology

Tools

Microsoft Word

Outlook

PowerPoint

Job description

SuperCare Health is seeking a Customer Care Specialist for an in-person temporary role in Fresno, CA. You will handle orders for durable medical equipment, verify insurance, and communicate with patients and providers to ensure accurate and timely service.

Responsibilities include intake, data entry, verifying eligibility, coordinating with shipping, and maintaining professional interaction with customers. Strong organizational skills and healthcare terminology knowledge are essential.