Patient Care Front Office Specialist (Mental Health)

Transformations Care Network; Monroeville (Allegheny County); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Low-cost virtual care

Dependent coverage

Domestic partner coverage

401K

Job summary

New Directions Mental Health, part of Transformations Care Network, seeks a Front Office Medical Receptionist to warmly greet clients and manage front desk operations. You will handle scheduling, insurance processes, and EMR tasks while maintaining a welcoming environment for patients.

Join a patient-centered team that values collaboration and professional development, with opportunities for telehealth support and ongoing training within a supportive clinic culture.

Qualifications

• High school diploma or equivalent.
• Experience in medical office settings and familiarity with EMR systems.
• Effective communication and client-focused approach; ability to excel in a fast-paced setting.
• CPR certification (or willingness to obtain).

Responsibilities

• Warmly greet and check clients in, ensuring a friendly and professional experience.
• Efficiently handle phone calls, maintaining effective communication.
• Manage insurance processes with attention to detail, ensuring smooth client experiences.
• Provide outstanding administrative support, including scheduling and maintaining records.
• Contribute to a clean and inviting clinic atmosphere.
• Support telehealth services, embracing healthcare's digital evolution.
• Collaborate with a dynamic team, enhancing our culture of excellence.
• Potentially train in Transcranial Magnetic Stimulation (TMS) and help train new team members.
• Maintain a professional demeanor, contributing to the clinic's positive environment.

Skills

Communication skills

Client-focused

Fast-paced environment

Medical office experience

EMR familiarity

Education

High school diploma or equivalent

CPR certification

Job description

New Directions Mental Health, part of Transformations Care Network, seeks a Front Office Medical Receptionist to warmly greet clients and manage front desk operations. You will handle scheduling, insurance processes, and EMR tasks while maintaining a welcoming environment for patients.

Join a patient-centered team that values collaboration and professional development, with opportunities for telehealth support and ongoing training within a supportive clinic culture.