Medical Receptionist - PCSC

Transformations Care Network; Pittsburgh (Allegheny County); Sur place; USD 24 796 - 28 929; Plein temps

Avantages offerts par ce poste

Competitive compensation

Medical, dental, and vision benefits

401K plan

Continuous learning opportunities

Résumé du poste

A community mental health service in Pittsburgh is looking for a Patient Care and Site Coordinator. In this role, you will be the welcoming face for clients, ensuring a positive experience. Your responsibilities include greeting clients, handling phone communications, managing insurance processes, and providing administrative support. Ideal candidates should have a high school diploma and experience in medical office settings. This position offers competitive compensation and a supportive community for your professional growth.

Qualifications

• Experience in medical office settings.
• Willingness to obtain CPR certification.
• Effective communication skills.

Responsabilités

• Greet and check clients in warmly.
• Handle phone calls efficiently.
• Manage insurance processes with attention to detail.
• Provide outstanding administrative support.
• Support telehealth services.

Connaissances

Communication skills

Client-focused approach

Ability to excel in a fast-paced setting

Formation

High school diploma or equivalent

Outils

EMR systems

Description du poste

At New Directions Mental Health, a member of Transformations Care Network (TCN), we are committed to improving access to the highest‑quality mental health care in our local communities.

As a Patient Care and Site Coordinator (Front Office Medical Receptionist) you will be the bright first face our clients see as they begin their mental health journey, setting the stage for a positive and welcoming experience.

As the heart of our clinics, your role as a motivated administrative professional is key to our mission, offering you the opportunity to make a significant impact from the moment our clients walk through the door.

Key Responsibilities

• Warmly greet and check clients in, ensuring a friendly and professional experience.
• Efficiently handle phone calls, maintaining effective communication.
• Manage insurance processes with attention to detail, ensuring smooth client experiences.
• Provide outstanding administrative support, including scheduling and maintaining records.
• Contribute to a clean and inviting clinic atmosphere.
• Support telehealth services, embracing healthcare's digital evolution that allows clients to access support more easily.
• Collaborate with a dynamic team, enhancing our culture of excellence.
• Potentially train in Transcranial Magnetic Stimulation (TMS) and help train new team members.
• Maintain a professional demeanor, contributing to the clinic's positive environment.

Qualifications

• High school diploma or equivalent.
• Experience in medical office settings and familiarity with EMR systems.
• Effective communication skills, client‑focused approach, and ability to excel in a fast‑paced setting.
• CPR certification (or willingness to obtain).

Explore The Advantages Of Joining Our Team

• Enjoy competitive compensation and a wide range of benefits, including medical, dental, vision, low‑cost virtual care, dependent and domestic partner coverage, 401K, and more.
• Immerse yourself in a community united by a deep commitment to enhance mental health and revolutionize client care.
• Embrace a journey of continuous learning, guided by seasoned professionals, fostering your career growth in a nurturing environment.
• Play a pivotal role in reshaping behavioral health, with your efforts directly improving client lives.
• Thrive in an environment that celebrates collaborative success, driven by effective communication and unity.
• Receive comprehensive onboarding and ongoing educational resources, tailored to cultivate your talents and assure your triumph in your role.

New Directions Mental Health is committed to fair and equitable compensation practices. The hourly compensation range for this role is $18 – $21. Actual compensation may vary based on licensure, experience, market‑driven enhancements, and incentive opportunities available for this role. These ranges represent our current standard compensation practices and may be adjusted over time to remain competitive and aligned with organizational needs.

Transformations Care Network is an equal opportunity employer, committed to fostering an inclusive and diverse workplace.