Patient Care Front Desk Coordinator — Mental Health

Transformations Care Network; Lowell (MA); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental coverage

Vision coverage

Low-cost virtual care

Dependent coverage

401K

Job summary

Northeast Health Services, a member of Transformations Care Network, seeks a Patient Care and Site Coordinator (Front Office Medical Receptionist) in Lowell, MA. You will be the first friendly face for clients, handling intake, scheduling, and insurance processes while supporting telehealth and a welcoming clinic environment.

Experience in medical offices, EMR systems, and CPR is valued. Opportunities for growth, benefits, and a collaborative team culture are offered within the Transformations

Qualifications

• High school diploma or equivalent.
• Experience in medical office settings and familiarity with EMR systems.
• Effective communication skills, client-focused approach, and ability to excel in a fast-paced setting.
• CPR certification (or willingness to obtain).

Responsibilities

• Greet and check clients in, ensuring a friendly, professional experience.
• Handle phone calls with effective communication.
• Manage insurance processes with attention to detail for smooth client experiences.
• Provide scheduling and records maintenance, and administrative support.
• Maintain a clean, inviting clinic atmosphere.
• Support telehealth services for easier client access.

Skills

Front desk

Scheduling

Telephone etiquette

Communication skills

Education

High school diploma

Tools

EMR systems

Job description

Northeast Health Services, a member of Transformations Care Network, seeks a Patient Care and Site Coordinator (Front Office Medical Receptionist) in Lowell, MA. You will be the first friendly face for clients, handling intake, scheduling, and insurance processes while supporting telehealth and a welcoming clinic environment.

Experience in medical offices, EMR systems, and CPR is valued. Opportunities for growth, benefits, and a collaborative team culture are offered within the Transformations