Medical Receptionist - PCSC

Transformations Care Network; Pittsburgh (Allegheny County); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental, vision benefits

401K plan

Continuous learning opportunities

Job summary

A leading mental health institution in Pittsburgh seeks a motivated Medical Receptionist to welcome clients, manage calls, and provide exceptional administrative support. This entry-level full-time position requires a high school diploma and experience in medical settings. Candidates should excel in fast-paced environments and possess effective communication skills. Enjoy competitive compensation, comprehensive onboarding, and continuous learning opportunities while contributing to a transformative client experience in mental health care.

Qualifications

• Experience in medical office settings.
• Willingness to obtain CPR certification.

Responsibilities

• Warmly greet and check clients in.
• Efficiently handle phone calls and manage insurance processes.
• Provide outstanding administrative support.
• Support telehealth services and collaborate with a team.
• Maintain a professional demeanor.

Skills

Effective communication skills

Client-focused approach

Ability to excel in a fast-paced setting

Education

High school diploma or equivalent

Tools

EMR systems

Job description

Join to apply for the Medical Receptionist role at Transformations Care Network

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This role is based in our Robinson clinic (Robinson, Pennsylvania).

At New Directions Mental Health, a member of Transformations Care Network (TCN), we are committed to improving access to the highest-quality mental health care in our local communities. As a Patient Care and Site Coordinator (Front Office Medical Receptionist) you will be the bright first face our clients see as they begin their mental health journey, setting the stage for a positive and welcoming experience. As the heart of our clinics, your role as a motivated administrative professional is key to our mission, offering you the opportunity to make a significant impact from the moment our clients walk through the door. You will transform lives – enhancing the client experience as you contribute to our vibrant, client‑centered environment.

Key Responsibilities

• Warmly greet and check clients in, ensuring a friendly and professional experience.
• Efficiently handle phone calls, maintaining effective communication.
• Manage insurance processes with attention to detail, ensuring smooth client experiences.
• Provide outstanding administrative support, including scheduling and maintaining records.
• Contribute to a clean and inviting clinic atmosphere.
• Support telehealth services, embracing healthcare's digital evolution that allows clients to access support more easily.
• Collaborate with a dynamic team, enhancing our culture of excellence.
• Potentially train in Transcranial Magnetic Stimulation (TMS) and help train new team members.
• Maintain a professional demeanor, contributing to the clinic's positive environment.

Qualifications

• High school diploma or equivalent.
• Experience in medical office settings and familiarity with EMR systems.
• Effective communication skills, client‑focused approach, and ability to excel in a fast‑paced setting.
• CPR certification (or willingness to obtain).

Explore The Advantages Of Joining Our Team

• Enjoy competitive compensation and a wide range of benefits, including medical, dental, vision, low‑cost virtual care, dependent and domestic partner coverage, 401K, and more, designed to support your well‑being and financial security.
• Immerse yourself in a community united by a deep commitment to enhance mental health and revolutionize client care.
• Embrace a journey of continuous learning, guided by seasoned professionals, fostering your career growth in a nurturing environment.
• Play a pivotal role in reshaping behavioral health, with your efforts directly improving client lives.
• Thrive in an environment that celebrates collaborative success, driven by effective communication and unity.
• Receive comprehensive onboarding and ongoing educational resources, tailored to cultivate your talents, and assure your triumph in your role.

Transformations Care Network is an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Seniority level

Entry level

Employment type

Full-time

Job function

Health Care Provider

Industries: Hospitals and Health Care