Patient Care & Front Office Specialist

Mercy Co; Lake Saint Louis (MO); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Medical benefits

Job summary

Mercy is seeking a front desk/patient services role in Missouri to greet patients, direct them to the appropriate services, and manage front office tasks. The position involves coordinating patient flow, handling basic administrative duties, and supporting clinical staff as needed to ensure smooth operations.

Experience in customer service and a basic understanding of computer systems will help in handling calls, scheduling, and communicating test results.

Qualifications

• High School Diploma or equivalent.
• Customer service and computer skills required.
• At least one year of experience preferred.

Responsibilities

• Greets and directs patients via phone or in person.
• Maintains waiting room and front office duties.
• Assists with patient care as directed by nurses and physicians.
• Maintains examination rooms.
• Calls pharmacy with prescriptions and patients with test results.

Skills

Customer service

Computer skills

Education

High School Diploma or equivalent

Job description

Mercy is seeking a front desk/patient services role in Missouri to greet patients, direct them to the appropriate services, and manage front office tasks. The position involves coordinating patient flow, handling basic administrative duties, and supporting clinical staff as needed to ensure smooth operations.

Experience in customer service and a basic understanding of computer systems will help in handling calls, scheduling, and communicating test results.