Front Office & Patient Care Specialist (LPN/MA)

Mercy Co; Wildwood (MO); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Tuition support

Matched retirement plans

Job summary

Mercy in Missouri invites you to join a caring team as a front desk patient services specialist. You will greet and direct patients, answer phones, and help maintain a calm, organized waiting area while supporting nurses and physicians.

You will perform front office duties, coordinate with pharmacies, and relay test results when appropriate, always aligning with Mercy Service Standards and our mission of compassionate care.

Qualifications

• High School Diploma or equivalent.
• Customer service and computer skills required.
• Preferred: at least one year of experience.

Responsibilities

• Greet and direct patients by phone or in person.
• Maintain waiting area and front office duties.
• Assist nurses and physicians with patient care as directed.
• Call pharmacies with prescriptions and inform patients of test results.

Skills

Customer service

Computer skills

Education

High School Diploma or equivalent

Job description

Mercy in Missouri invites you to join a caring team as a front desk patient services specialist. You will greet and direct patients, answer phones, and help maintain a calm, organized waiting area while supporting nurses and physicians.

You will perform front office duties, coordinate with pharmacies, and relay test results when appropriate, always aligning with Mercy Service Standards and our mission of compassionate care.