Patient Care & Front Office Coordinator

jacksonhospitalinternal; Montgomery (AL); On-site; USD 17,000 - 22,000; Full time

Job summary

Jackson Hospital in Montgomery, AL seeks a Front Office Coordinator to manage appointment scheduling, patient check-in/out, and reception duties in a busy medical practice. You will greet patients and visitors, answer phones, and prepare patient charts with accuracy.

The role requires strong communication, experience with EMR systems, billing and coding basics, and the ability to coordinate front desk operations while maintaining accurate records and daily receipts.

Qualifications

• High School Diploma or Equivalent. Medical Assistant certification preferred.
• Experience in a physician's office and familiarity with CPT/ICD coding is desirable.
• Proficient with EMR software and office equipment; strong communication skills required.

Responsibilities

• Schedule and manage patient appointments and front desk workflow.
• Answer multi-line phones and greet patients/visitors professionally.
• Handle patient check-in/out and creation/maintenance of patient charts.
• Enter diagnosis codes, balance daily receipts, and prepare deposits.
• Maintain and file office records; assist with chart audits and information requests.

Skills

Multi-line telephones

Billing & coding knowledge

Customer service

Verbal & written communication

CPT/ICD coding

Education

High School Diploma or equivalent

Medical Assistant certification (preferred)

Tools

EMR software

Office equipment (fax, copier, calculator)

X-ray

Venipuncture

EKG

Job description

Jackson Hospital in Montgomery, AL seeks a Front Office Coordinator to manage appointment scheduling, patient check-in/out, and reception duties in a busy medical practice. You will greet patients and visitors, answer phones, and prepare patient charts with accuracy.

The role requires strong communication, experience with EMR systems, billing and coding basics, and the ability to coordinate front desk operations while maintaining accurate records and daily receipts.