Front Office Coordinator - Medical Office & Patient Care

Jackson Hospital; Montgomery (AL); On-site; USD 30,000 - 42,000; Full time

Job summary

Jackson Hospital is seeking a Front Office Coordinator to manage appointment scheduling, greet patients, and handle check-in/out processes. The role includes chart creation, maintaining records, and coding diagnoses for the EHR system.

Responsibilities extend to coordinating front office operations and supervising staff while ensuring accurate daily deposits and orderly chart audits. Strong communication and clerical skills are essential for success.

Qualifications

• High school diploma.
• Minimum of 5 years experience preferred as medical assistant in a physician office setting.
• Certification in medical assisting or related field from an accredited program strongly preferred.
• Excellent verbal and written communication required, telephone etiquette, customer relations’ skills, CPT and ICD Coding.
• Computer literate. Manual dexterity and visual acuity necessary to utilize the PC and calculator; ability to sit for prolonged periods of time; verbal communication and hearing ability to communicate with a multitude of patients and customer.

Responsibilities

• Front office responsibilities include appointment scheduling, answering telephones, greeting and checking in/out patients.
• Create patient charts and maintain office medical records.
• Enter patient diagnosis codes into the system; balance daily receipts.
• Coordinate front office operations and supervise front office staff.

Skills

Verbal communication

Written communication

Telephone etiquette

Customer relations

CPT coding

ICD coding

Computer literacy

Manual dexterity

Visual acuity

Communication ability

Education

High school diploma

Certification in medical assisting or related field

Tools

CPT coding

ICD coding

Job description

Jackson Hospital is seeking a Front Office Coordinator to manage appointment scheduling, greet patients, and handle check-in/out processes. The role includes chart creation, maintaining records, and coding diagnoses for the EHR system.

Responsibilities extend to coordinating front office operations and supervising staff while ensuring accurate daily deposits and orderly chart audits. Strong communication and clerical skills are essential for success.