Medical Front Office Lead | Scheduling & Patient Care

Jackson Hospital and Clinic; Montgomery (AL); On-site; USD 36,000 - 48,000; Full time

Job summary

Jackson Hospital and Clinic in Montgomery, AL is seeking a Front Office Coordinator to manage patient check-in/check-out, appointment scheduling, greeting visitors, and handling phones in a busy physician office.

duties include creating patient charts, filing records, entering CPT/ICD codes, balancing daily receipts, deposits, and supervising front office staff. Strong verbal and written communication and computer literacy are essential, with preferred 5+ years of medical office experience.

Qualifications

• High school diploma required; experience in physician office preferred.
• Certification in medical assisting or related field strongly preferred.
• Excellent verbal and written communication, telephone etiquette, and customer relations skills.
• CPT and ICD coding knowledge beneficial; computer literate.

Responsibilities

• Schedule appointments, answer phones, greet and check-in/out patients.
• Create and maintain patient charts; file records and organize audits.
• Enter patient diagnosis codes; balance daily receipts and deposits.
• Coordinate front office operations and supervise front office staff.

Skills

Verbal communication

Written communication

Telephone etiquette

Customer relations

CPT coding

ICD coding

Computer literacy

Manual dexterity

Visual acuity

Ability to sit

Education

High school diploma or equivalent

Medical assisting certification

5+ years medical office experience

Job description

Jackson Hospital and Clinic in Montgomery, AL is seeking a Front Office Coordinator to manage patient check-in/check-out, appointment scheduling, greeting visitors, and handling phones in a busy physician office.

duties include creating patient charts, filing records, entering CPT/ICD codes, balancing daily receipts, deposits, and supervising front office staff. Strong verbal and written communication and computer literacy are essential, with preferred 5+ years of medical office experience.