Patient Care Coordinator & Front Office Supervisor

jacksonhospital; Montgomery (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

Jackson Hospital in Montgomery, AL seeks a Front Office Coordinator to manage appointment scheduling, patient check-in/out, greet visitors, and maintain medical records. This role requires accuracy in entering CPT/ICD codes, balancing daily receipts, and processing deposits in a busy physician’s office.

A High School diploma is required; Medical Assistant training is preferred. Experience with EMR and practice management software, multi-line phones, and strong verbal communication are essential

Qualifications

• High school diploma or equivalent required; Medical Assistant program preferred.
• Experience in a physician’s office and patient reception.
• Familiar with CPT/ICD coding and billing processes.
• Proficient with EMR and practice management software.
• Strong written and verbal communication.

Responsibilities

• Schedule patient appointments and manage front desk duties.
• Answer phones, greet patients, check-in/out and create charts.
• Enter diagnosis codes into the system and process deposits.
• Maintain and file office medical records and balance daily receipts.
• Coordinate front office staff and assist with chart retrievals.
• Perform chart audits and retrieve information for requests.

Skills

Phone etiquette

Verbal communication

Front desk coordination

Medical terminology

Data entry

Attention to detail

Education

High School Diploma or equivalent

Medical Assistant program (preferred)

Tools

EMR software

Practice management software

Billing/Coding references

Job description

Jackson Hospital in Montgomery, AL seeks a Front Office Coordinator to manage appointment scheduling, patient check-in/out, greet visitors, and maintain medical records. This role requires accuracy in entering CPT/ICD codes, balancing daily receipts, and processing deposits in a busy physician’s office.

A High School diploma is required; Medical Assistant training is preferred. Experience with EMR and practice management software, multi-line phones, and strong verbal communication are essential