Patient Care & Front Desk Specialist (Part-Time)

US Physical Therapy; New York (NY); On-site; USD 23,000 - 28,000; Part time

Job summary

Metro Physical & Aquatic Therapy in Astoria, NY is seeking a part-time Front Desk Coordinator to support clinic operations. You will greet patients, manage appointments, assist clinicians with patient care, and help maintain a welcoming, efficient front desk environment.

The role requires strong customer service, accurate scheduling, EMR entry, and teamwork. Familiarity with EMR systems and Google Suite is helpful.

Qualifications

• High school diploma or GED required.
• At least 1 year medical office experience preferred; EMR familiarity a plus.
• At least 1 year in a customer-service role preferred.
• Google Suite proficiency required.

Responsibilities

• Greet patients and visitors with a warm, professional demeanor and manage check-ins.
• Schedule appointments and optimize provider time and room usage.
• Assist clinicians with patient care and maintain accurate EMR entries.
• Handle incoming faxes and maintain documentation.
• Generate reports and maintain patient retention tracking with accuracy.
• Ensure co-pays are tallied and payments processed.

Skills

Customer service

Communication

Teamwork

Time management

Google Suite

EMR familiarity

Education

High school diploma or GED

Tools

TheraOffice

Google Suite

Job description

Metro Physical & Aquatic Therapy in Astoria, NY is seeking a part-time Front Desk Coordinator to support clinic operations. You will greet patients, manage appointments, assist clinicians with patient care, and help maintain a welcoming, efficient front desk environment.

The role requires strong customer service, accurate scheduling, EMR entry, and teamwork. Familiarity with EMR systems and Google Suite is helpful.