Clinic Front Desk & Scheduling Coordinator

Metro-Physical-; New York (NY); On-site; USD 25,000 - 29,000; Full time

Job summary

Metro Physical & Aquatic Therapy in Carroll Gardens is seeking a Front Desk Coordinator for a full-time, on-site role. You will greet patients, manage check-ins, schedule appointments, and support clinicians to ensure a smooth, welcoming experience.

Responsibilities include coordinating front desk operations, handling insurance information, entering data into the EMR, and maintaining accurate records while delivering excellent customer service in a fast-paced environment.

Qualifications

• High school diploma or GED is required.
• Minimum 1 year of medical office experience preferred.
• Strong customer service and communication skills.
• Proficiency in Google Suite is required.
• Ability to work in a fast-paced environment and in a team.

Responsibilities

• Greet patients and visitors warmly and check them in.
• Manage front desk operations and phone inquiries.
• Schedule appointments and coordinate with clinicians.
• Enter patient data into the EMR accurately.
• Assist with clinic coordination and patient flow.

Skills

Customer service

Communication

Teamwork

Time management

Problem solving

Attention to detail

Education

High school diploma or GED

Tools

EMR systems

Theraoffice

Google Suite

Job description

Metro Physical & Aquatic Therapy in Carroll Gardens is seeking a Front Desk Coordinator for a full-time, on-site role. You will greet patients, manage check-ins, schedule appointments, and support clinicians to ensure a smooth, welcoming experience.

Responsibilities include coordinating front desk operations, handling insurance information, entering data into the EMR, and maintaining accurate records while delivering excellent customer service in a fast-paced environment.