Part-Time Patient-Centric Clinic Front Desk Specialist

Metro-Physical-; New York (NY); On-site; USD 23,000 - 28,000; Part time

Job summary

Metro Physical & Aquatic Therapy is seeking a Front Desk Coordinator to support Astoria clinics on a part-time basis. You will manage front desk duties, greet patients, and assist clinicians with scheduling and patient flow, ensuring a welcoming experience.

The role requires a high school diploma or GED, 1 year of medical office or customer service experience, and proficiency with Google Suite and EMR systems. Comfortable working in a fast-paced clinic environment is essential.

Qualifications

• High school diploma or GED is required.
• One year of medical office experience preferred, with familiarity in EMR systems a plus.
• One year of experience in a customer service-oriented role is strongly preferred.
• Proficiency in Google Suite is required.

Responsibilities

• Greets and welcomes patients and visitors with an upbeat attitude and directs inquiries, checking in patients.
• Delivers high-quality patient service by scheduling efficiently and optimizing provider time.
• Manages scheduling operations with a focus on growth and utilization of treatment rooms.
• Maintains on-time patient flow by notifying clinicians of arrivals and any delays.
• Performs accurate data entry into the EMR system and updates patient information and plans of care.

Skills

Google Suite

Customer service

Communication

Teamwork

Time management

Organizational skills

Problem solving

Education

High school diploma or GED

Tools

EMR systems

Job description

Metro Physical & Aquatic Therapy is seeking a Front Desk Coordinator to support Astoria clinics on a part-time basis. You will manage front desk duties, greet patients, and assist clinicians with scheduling and patient flow, ensuring a welcoming experience.

The role requires a high school diploma or GED, 1 year of medical office or customer service experience, and proficiency with Google Suite and EMR systems. Comfortable working in a fast-paced clinic environment is essential.