Patient Care Front Desk Specialist (Medical Office)

Complete-Health; Birmingham (AL); On-site; USD 32,000 - 41,000; Full time

Job summary

Complete-Health in Birmingham, AL is seeking a friendly First Impression Receptionist to greet patients, schedule appointments, and maintain records and accounts, supporting a busy medical office with professional courtesy and accuracy.

You will manage front-d desk duties such as answering phones, coordinating visits, updating patient information, handling payments and insuring confidentiality, while staying flexible to travel to other locations as needed; proficiency with EMR (Athena), Word,

Qualifications

• Experience in a medical office preferred.
• Strong front-d desk and communication skills.
• Ability to protect patient confidentiality and privacy.

Responsibilities

• Greet patients/visitors and answer inquiries.
• Schedule appointments and manage calendars.
• Maintain patient records and accounts.
• Answer phones and route questions as needed.
• Ensure confidentiality and privacy of information.
• Assist with billing and collect charges where applicable.
• Coordinate with providers and support staff.
• Travel to other locations when required.
• Keep reception area organized and stocked.

Skills

Multitasking

Flexibility

Telephone Skills

Customer Service

Time Management

Organization

Attention to Detail

Scheduling

Word Processing

Professionalism

Quality Focus

Tools

Athena EMR

Word

Excel

Job description

Complete-Health in Birmingham, AL is seeking a friendly First Impression Receptionist to greet patients, schedule appointments, and maintain records and accounts, supporting a busy medical office with professional courtesy and accuracy.

You will manage front-d desk duties such as answering phones, coordinating visits, updating patient information, handling payments and insuring confidentiality, while staying flexible to travel to other locations as needed; proficiency with EMR (Athena), Word,