Compassionate Medical Front Desk Specialist

Complete Health; Birmingham (AL); On-site; USD 21,000 - 28,000; Full time

Job summary

Complete Health is seeking a welcoming Front Desk Receptionist in Birmingham, AL to greet patients, schedule appointments, and manage records and accounts. The role supports providers, maintains confidentiality, and ensures efficient clinic operations in a fast-paced environment.

The candidate should have healthcare front-office proficiency, strong communication, and computer skills (EMR Athena, Word, Excel). Flexible travel to other locations may be required.

Qualifications

• Experience in a medical office preferred.
• Strong front-office skills in a busy clinic.
• Excellent communication and patient-relations abilities.
• Proficient computer skills w/ EMR (Athena), Word, Excel.
• Able to read/write legibly and follow instructions.

Responsibilities

• Greets patients and visitors, answers inquiries or routes them as needed.
• Schedules appointments in person or by phone and maintains calendar.
• Keeps patient records and accounts up to date.
• Collects and records patient charges and handles accounts receivable.
• Maintains confidentiality of patient information.
• Ensures smooth office operations and supplies inventory.
• May travel to other locations as needed by business.

Skills

Multi-tasking

Flexibility

Telephone Skills

Customer Service

Time Management

Organization

Attention to Detail

Scheduling

Word Processing

Professionalism

Quality Focus

Tools

Athena EMR

Word

Excel

Job description

Complete Health is seeking a welcoming Front Desk Receptionist in Birmingham, AL to greet patients, schedule appointments, and manage records and accounts. The role supports providers, maintains confidentiality, and ensures efficient clinic operations in a fast-paced environment.

The candidate should have healthcare front-office proficiency, strong communication, and computer skills (EMR Athena, Word, Excel). Flexible travel to other locations may be required.