Neuro Front Desk Agent & Patient Concierge

Capital Health System, Inc.; Princeton (NJ); On-site; USD 35,000 - 43,000; Full time

Benefits offered by this job

Medical Plan

Dental Plan

Vision Plan

FSA - Healthcare

Paid Time-Off

Job summary

Capital Health is seeking a Front Desk Receptionist for full-time coverage in New Jersey. You will greet patients, answer multiple phone lines, schedule tests and appointments, verify demographics and insurance, and ensure privacy policies are followed.

Strong communication and basic Office skills are essential to provide excellent patient experiences in a busy clinical setting. The role requires attention to detail, the ability to multitask, and compliance with HIPAA and administrative

Qualifications

• Excellent communication and interpersonal skills.
• Familiarity with medical terminology, ICD-10 and CPT codes.
• Proficient computer skills; basic Microsoft Office skills.

Responsibilities

• Answers telephones promptly and courteously, routes calls to appropriate area/individual.
• Schedules and cancels appointments; prepares charts and paperwork for patient presentation.
• Registers patients and collects co-payments; verifies insurance and demographic information.
• Ensures HIPAA and related regulatory compliance; supports day-end processing and claim submissions.

Skills

Communication skills

Medical terminology

Microsoft Office

HIPAA knowledge

Education

High School diploma

Tools

Excel

Job description

Capital Health is seeking a Front Desk Receptionist for full-time coverage in New Jersey. You will greet patients, answer multiple phone lines, schedule tests and appointments, verify demographics and insurance, and ensure privacy policies are followed.

Strong communication and basic Office skills are essential to provide excellent patient experiences in a busy clinical setting. The role requires attention to detail, the ability to multitask, and compliance with HIPAA and administrative