Medical Office Front Desk & Patient Care Specialist

MedStar Health; Washington (District of Columbia); On-site; USD 25,000 - 41,000; Full time

Job summary

MedStar Health in Washington, DC is seeking an Office Assistant to perform clerical and patient care tasks that keep the department running smoothly. You will register and schedule patients, verify insurance, assist with billing, and support front desk operations in a fast-paced clinical setting.

Ideal candidates have strong customer service skills, proficiency with Microsoft Office, and a professional, friendly demeanor.

Qualifications

• Excellent customer service and communication skills.
• Proficient with Microsoft Office (Word, Excel, Outlook).
• Strong organizational and multitasking abilities.
• Able to follow instructions and assist patients and visitors.

Responsibilities

• Register and schedule patients efficiently using the PM/EHR system.
• Verify insurance and coordinate services as needed.
• Handle copayments and cash receipts accurately.
• Assist with medical records and front desk coverage.
• Greet patients and provide front-line support for the clinic.

Skills

Customer service

Verbal & written communication

Microsoft Office (Word, Excel, Outlook

Organized, detail-oriented

Multi-tasking

Professional demeanor

Education

High School Diploma or GED

Associate's degree preferred

Bachelor's degree in healthcare or related field preferred

Job description

MedStar Health in Washington, DC is seeking an Office Assistant to perform clerical and patient care tasks that keep the department running smoothly. You will register and schedule patients, verify insurance, assist with billing, and support front desk operations in a fast-paced clinical setting.

Ideal candidates have strong customer service skills, proficiency with Microsoft Office, and a professional, friendly demeanor.