Medical Front Office & Patient Experience Specialist

ARC Physical Therapy; Springfield (MO); Presencial; USD 32 000 - 50 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

401k

Health & dental

PTO & holidays

Professional development

New grad mentoring

Continuing education

Employee discount

EAP

Resumo da oferta

ARC Physical Therapy+ is seeking a Medical Receptionist to ensure smooth patient flow and handle non-clinical services. You will greet patients, manage scheduling, assist with data entry, and support billing activities in a dynamic therapy setting.

Ideal candidates have 1+ year front office experience and strong customer service, with proficiency in Word/Excel and medical software. On-site position with competitive benefits and growth opportunities.

Qualificações

• High school diploma or equivalent.
• 1+ year medical front office experience preferred.
• Excellent telephone and customer service skills.
• Proficiency in Word and Excel; experience with medical software preferred.

Responsabilidades

• Greet patients and provide exceptional customer service.
• Coordinate patient care from initial check-in to treatment and check-out.
• Answer phones and manage electronic scheduling.
• Perform data entry and verify personal/financial information.
• Maintain patient charts and electronic medical records.
• Collect, post, and deposit patient payments.
• Fax, file, and complete any other administrative duties as needed.

Conhecimentos

Customer service

Phone etiquette

Microsoft Word

Medical software

Formação académica

High school diploma

Ferramentas

Word

Excel

EMR software

Descrição da oferta de emprego

ARC Physical Therapy+ is seeking a Medical Receptionist to ensure smooth patient flow and handle non-clinical services. You will greet patients, manage scheduling, assist with data entry, and support billing activities in a dynamic therapy setting.

Ideal candidates have 1+ year front office experience and strong customer service, with proficiency in Word/Excel and medical software. On-site position with competitive benefits and growth opportunities.