Patient Care Front Desk Specialist

Tennessee Urology Associates; Knoxville (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Tennessee Urology Associates seeks a Front Desk Receptionist to deliver superb patient service and support for the office, independently and with minimal supervision. You will be the first impression of the practice, handling scheduling, paperwork, co-pays, and patient demographics in the EMR system.

The role requires strong communication, accuracy, HIPAA compliance, and the ability to travel to other sites within a reasonable geographic region. Prior medical office experience is preferred.

Qualifications

• Minimum high school diploma or GED.
• Minimum of two years of front office experience, preferably in a medical setting.
• 1-2 years of customer service.

Responsibilities

• Create a positive and professional first impression of the practice and demonstrate a caring attitude.
• Schedule appointments and assist with scheduling tests as directed by the physician.
• Ensure all required patient paperwork is compiled for that day’s appointments.

Skills

Excellent customer service

Attention to detail

Medical terminology

Typing 40 WPM

Strong communication

Education

High School Diploma or GED

Tools

Practice Management software

EMR systems

Job description

Tennessee Urology Associates seeks a Front Desk Receptionist to deliver superb patient service and support for the office, independently and with minimal supervision. You will be the first impression of the practice, handling scheduling, paperwork, co-pays, and patient demographics in the EMR system.

The role requires strong communication, accuracy, HIPAA compliance, and the ability to travel to other sites within a reasonable geographic region. Prior medical office experience is preferred.