Patient Care Front Desk Specialist

The Wright Center for Graduate Medical Education; Jermyn (Lackawanna County); On-site; USD 35,000 - 48,000; Full time

Job summary

The Wright Center for Community Health, as a Clinical Administrative Assistant, serves as the first point of contact for patients and visitors. The role requires front-office responsibilities in a fast-paced health center environment, handling registrations, scheduling, and insurance verification while ensuring HIPAA compliance.

Responsibilities include EMR data entry, patient check-out, copay collection, and assisting with outreach programs.

Qualifications

• High school diploma or GED required.
• 1–2 years front-office experience in a high-volume medical practice desirable.
• Bilingual strongly desired.
• Ability to adapt to changing priorities.
• Proficient computer skills and HIPAA compliance.

Responsibilities

• Schedule patient appointments and follow-up visits.
• Register patients and capture demographics for annual UDS report.
• Verify insurance information and collect copays at visit.
• Manage patient information in the EMR system.
• Perform cash account management and assist self-pay patients.

Skills

Bilingual

Front-office experience

Proficient computer skills

EMR proficiency

HIPAA compliance

Education

High school diploma or GED

Tools

EMR systems

Job description

The Wright Center for Community Health, as a Clinical Administrative Assistant, serves as the first point of contact for patients and visitors. The role requires front-office responsibilities in a fast-paced health center environment, handling registrations, scheduling, and insurance verification while ensuring HIPAA compliance.

Responsibilities include EMR data entry, patient check-out, copay collection, and assisting with outreach programs.