Patient Care & Front Desk Specialist

Community Care; City of Troy (NY); On-site; USD 26,000 - 34,000; Full time

Job summary

Capital Region Women's Care in Troy, NY is hiring a full-time Patient Support Technician to assist physicians with patient care and perform secretarial duties. Duties include answering phones, scheduling, check-in/out, and obtaining specimens as directed. Hours are Monday-Thursday 7:00am-3:00pm.

Compensation ranges from $19.00 to $25.00 per hour. The organization offers a comprehensive total rewards package including medical, dental, vision, life insurance, paid holidays and time off, retirement

Qualifications

• High school graduate or equivalent; additional education desirable.
• Minimum of one year work experience.
• Previous clerical experience in a medical practice preferred.
• Knowledge of medical terminology and office procedures preferred.
• Ability to establish cooperative relationships with patients, family members, physicians, providers, managers, coworkers and external customers.
• Maintain confidentiality and discretion.

Responsibilities

• Answer phones and assist with patient care.
• Complete check-in/check-out process.
• Schedule appointments for patients and follow-ups.
• Obtain specimens (e.g., urine, blood) as directed by the provider.
• Prepare charts for future appointments and maintain timely patient flow.

Skills

Interpersonal skills

Confidentiality

Medical terminology knowledge

Education

High school diploma or equivalent

Job description

Capital Region Women's Care in Troy, NY is hiring a full-time Patient Support Technician to assist physicians with patient care and perform secretarial duties. Duties include answering phones, scheduling, check-in/out, and obtaining specimens as directed. Hours are Monday-Thursday 7:00am-3:00pm.

Compensation ranges from $19.00 to $25.00 per hour. The organization offers a comprehensive total rewards package including medical, dental, vision, life insurance, paid holidays and time off, retirement