Patient Support Technician

Community-Care-Physicians; City of Troy (NY); On-site; USD 26,000 - 34,000; Full time

Job summary

Community Care Physicians is seeking a full-time Patient Support Technician for the Capital Region Women's Care office in Troy, NY. The role involves assisting physicians with patient care, answering phones, and handling routine clerical tasks, with hours Monday-Thursday 7:00am-3:00pm.

Responsibilities include greeting patients, scheduling and following up on appointments, and collecting specimens as directed.

Qualifications

• Minimum one year of work experience in a medical setting.
• High school graduate or equivalent.
• Knowledge of medical terminology and office procedures preferred.

Responsibilities

• Greet patients in a friendly and professional manner and complete check-in/check-out.
• Answer phones and process messages based on office policy and procedures.
• Schedule appointments for patients following office protocols for access to care.
• Schedule all follow-up appointments as directed by providers or on encounter forms.
• Obtain specimens (e.g., urine, blood) from patients as directed by the provider.
• Prepare charts for future appointments by following office policy and procedure.
• Maintain timely patient flow.

Skills

Interpersonal skills

Communication

Scheduling

Confidentiality

Education

High school graduate or equivalent

Job description

Our Capital Region Women's Careoffice is hiring a full-time Patient Support Technician. This position will perform a variety of secretarial duties and assist physicians with patient care, on occasion as business dictates. The hours areMonday-Thursday 7:00am-3:00pm.

The main responsibilities of the Patient Support Technician are answering phones, completing prior authorizations, referrals and sending tasks to the nursing staff.

Other responsibilities include:

• Greet patients in friendly and professional manner and complete check-in/check-out process.
• Process incoming telephone calls/messages based on office policy and procedure.
• Schedule appointments for patients, following office protocols for access to care.
• Schedule all follow up appointments as directed by the providers or as indicated on encounter forms.
• Obtain specimens (i.e., urine, blood, etc.) from patients as directed by the provider.
• Prepare charts for future appointments by following office policy and procedure.
• Maintain timely patient flow.

Compensation: $19.00 - $25.00 per hour

CCP salary ranges are designed to be competitive with room for professional and financial growth. Individual compensation is based on several factors unique to each candidate, such as work experience, qualifications, and skills. Some roles may also be eligible for overtime pay.

CCP's compensation packages go far beyond just salary. The company offers a comprehensive total rewards package that includes medical, dental, vision and life insurances, paid holidays, paid time off, retirement plan, and much more in a business casual environment!

We welcome candidates who will bring diverse intellectual, gender and ethnic perspectives to Community Care Physicians.

Community Care Physicians is an Equal Opportunity Employer.

Location(s)

101 Jordan Rd 100, Troy , New York 12180 , United States

Requirements

• High school graduate or equivalent with additional education desirable.
• Minimum of one year work experience.
• Previous clerical experience in a medical practice preferred.
• Knowledge of medical terminology and office procedures preferred.
• Ability to use interpersonal skills to establish/maintain cooperative relationships with patients, family members, physicians, providers, managers, co-workers and external customers.
• Maintain strictest confidentiality and discretion.

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, or on any other basis prohibited by law. Information on race, gender and national origin will only be used for statistical and recordkeeping purposes, and will not be used in making any employment decisions. All information provided will be kept separate from your expression of interest. Providing this information is strictly voluntary, and you will not be subjected to any adverse action or treatment if you choose not to provide this information. If you do not choose to answer these questions, we ask that you select "Decline to Identify" for each question. Thank you for your voluntary cooperation.