Patient Support Specialist - Front Desk & Care Coordination

Community-Care-Physicians; Town of Colonie (NY); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, vision and life insur

Paid holidays

Retirement plan

Business casual environment

Job summary

Community Care Urology is hiring a full-time Patient Support Technician to perform secretarial duties and assist physicians with patient care. Hours are 8:00am - 4:30pm, Monday - Friday, in Latham, NY. Responsibilities include answering phones, processing prior authorizations, referrals, and sending tasks to nursing staff.

Compensation ranges from $19.00 to $25.00 per hour, with potential for overtime. CCP offers a comprehensive benefits package including medical, dental, vision, life

Qualifications

• High school graduate or equivalent.
• Minimum of one year work experience.
• Previous clerical experience in a medical practice preferred.
• Knowledge of medical terminology and office procedures preferred.
• Ability to maintain confidentiality and discretion.

Responsibilities

• Greet patients in friendly and professional manner and complete check-in/check-out process.
• Process incoming telephone calls/messages based on office policy and procedure.
• Schedule appointments for patients, following office protocols for access to care.
• Schedule all follow up appointments as directed by the providers or as indicated on encounter forms.
• Obtain specimens (i.e., urine, blood, etc.) from patients as directed by the provider.
• Prepare charts for future appointments by following office policy and procedure.
• Maintain timely patient flow.

Skills

Interpersonal skills

Phone handling

Scheduling

Education

High school diploma or equivalent

Job description

Community Care Urology is hiring a full-time Patient Support Technician to perform secretarial duties and assist physicians with patient care. Hours are 8:00am - 4:30pm, Monday - Friday, in Latham, NY. Responsibilities include answering phones, processing prior authorizations, referrals, and sending tasks to nursing staff.

Compensation ranges from $19.00 to $25.00 per hour, with potential for overtime. CCP offers a comprehensive benefits package including medical, dental, vision, life