Front Desk & Patient Care Specialist

Townsen Memorial Health System, LLC; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

Townsen Memorial Hospital is seeking a Medical Receptionist to greet patients, schedule appointments, and perform clerical duties. You will support daily operations, update EMR records, and ensure smooth patient flow while maintaining confidentiality and HIPAA compliance.

The role requires strong customer service skills, attention to detail, and the ability to work in a fast-paced setting. Prior medical office experience is preferred, with a required or soon-to-be BLS certification.

Qualifications

• High School diploma or GED required.
• One year of experience in a medical office setting preferred.
• Basic Life Support (BLS) certification required or obtained within 30 days of hire.

Responsibilities

• Greet patients and provide information upon arrival.
• Schedule and reschedule appointments; manage appointment calendars.
• Maintain patient records and update demographic information in EMR.

Skills

Customer service

Phone etiquette

Attention to detail

Professional communication

Independent work

Education

High School diploma or GED

BLS certification

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Job description

Townsen Memorial Hospital is seeking a Medical Receptionist to greet patients, schedule appointments, and perform clerical duties. You will support daily operations, update EMR records, and ensure smooth patient flow while maintaining confidentiality and HIPAA compliance.

The role requires strong customer service skills, attention to detail, and the ability to work in a fast-paced setting. Prior medical office experience is preferred, with a required or soon-to-be BLS certification.