Patient Care Front Desk & Scheduling Specialist

Presley Healthcare; Pikeville (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401(k) Plan

Life Insurance

Short Term Disability

Airmed Network Coverage

Employee discount

Job summary

Pikeville Urgent Care in Pikeville TN is seeking a dedicated Medical Receptionist who will serve as the first point of contact for patients and support a fast-paced medical office. You will handle front desk duties, scheduling, data entry, and basic billing tasks while ensuring patient comfort and smooth office operations.

Ideal candidates have prior medical office experience, strong clerical and communication skills, and familiarity with EHR systems.

Qualifications

• Experience in a medical office or front desk operations preferred.
• Familiarity with electronic health record systems is a plus.
• Strong phone etiquette and professional communication essential for patient interactions.
• Proficient in clerical tasks and healthcare administrative duties.

Responsibilities

• Greet patients and assist with check-in at the front desk.
• Manage phone calls and schedule appointments.
• Maintain accurate patient records in the EHR system.
• Perform clerical tasks: filing, data entry, and correspondence.
• Assist with medical coding and billing processes as needed.
• Coordinate with providers to support efficient patient flow.
• Maintain patient confidentiality in compliance with HIPAA.

Skills

Clerical skills

Medical scheduling

Phone etiquette

Communication skills

HIPAA compliance

Tools

Electronic Health Records (EHR)

Job description

Pikeville Urgent Care in Pikeville TN is seeking a dedicated Medical Receptionist who will serve as the first point of contact for patients and support a fast-paced medical office. You will handle front desk duties, scheduling, data entry, and basic billing tasks while ensuring patient comfort and smooth office operations.

Ideal candidates have prior medical office experience, strong clerical and communication skills, and familiarity with EHR systems.