Medical Receptionist/Front Desk

Presley Healthcare; Pikeville (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401(k) Plan

Life Insurance

Short Term Disability

Airmed Network Coverage

Employee discount

Job summary

Pikeville Urgent Care in Pikeville TN is seeking a dedicated Medical Receptionist who will serve as the first point of contact for patients and support a fast-paced medical office. You will handle front desk duties, scheduling, data entry, and basic billing tasks while ensuring patient comfort and smooth office operations.

Ideal candidates have prior medical office experience, strong clerical and communication skills, and familiarity with EHR systems.

Qualifications

• Experience in a medical office or front desk operations preferred.
• Familiarity with electronic health record systems is a plus.
• Strong phone etiquette and professional communication essential for patient interactions.
• Proficient in clerical tasks and healthcare administrative duties.

Responsibilities

• Greet patients and assist with check-in at the front desk.
• Manage phone calls and schedule appointments.
• Maintain accurate patient records in the EHR system.
• Perform clerical tasks: filing, data entry, and correspondence.
• Assist with medical coding and billing processes as needed.
• Coordinate with providers to support efficient patient flow.
• Maintain patient confidentiality in compliance with HIPAA.

Skills

Clerical skills

Medical scheduling

Phone etiquette

Communication skills

HIPAA compliance

Tools

Electronic Health Records (EHR)

Job description

Pikeville Urgent Care in Pikeville TN is seeking a dedicated and organized Medical Receptionist to join our healthcare team. The ideal candidate will be the first point of contact for patients, providing excellent customer service while managing various administrative tasks in a fast-paced medical office environment. This role requires strong clerical skills and proficiency in medical scheduling, ensuring that patient appointments run smoothly and efficiently.

Duties

• Greet patients warmly and assist them with the check-in process at the front desk.
• Manage phone calls with professionalism, addressing inquiries and scheduling appointments effectively.
• Maintain accurate patient records using electronic health record systems.
• Perform clerical duties including filing, data entry, and managing correspondence.
• Assist with medical coding and billing processes as needed.
• Coordinate with healthcare providers to ensure efficient patient flow within the office.
• Uphold confidentiality and adhere to HIPAA regulations while handling sensitive patient information.
• Support administrative tasks to enhance the overall efficiency of the medical office.

Experience

• Previous experience in a medical office setting is preferred, particularly in roles involving front desk operations or medical scheduling.
• Familiarity with electronic health record systems, is a plus.
• Strong phone etiquette and communication skills are essential for interacting with patients and healthcare professionals.
• Proficiency in clerical tasks and administrative duties related to healthcare operations.
• Knowledge of medical coding practices is beneficial but not required; training may be provided for the right candidate.

Join our team and contribute to providing exceptional care while ensuring a welcoming environment for our patients!

Benefits

• Medical, Dental, Vision insurance
• Employee discount
• Paid time off
• Life Insurance
• 401K Plan
• Short Term Disability
• Maturity Leave Pay
• Accidental Disability
• Airmed Network Coverage
• Much More

Schedule

• 8 hour shift
• Monday to Friday