Front Desk & Admin Specialist - Patient Services

Altus Community Healthcare; Temple (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Altus Community Healthcare in Temple, TX is seeking a Front Desk / Administrative Assistant to oversee patient registration, scheduling, and front desk operations. You will support daily administrative duties, maintain patient records, and ensure HIPAA-compliant handling of information.

You will greet patients, collect payments, process check-ins/outs, manage calls, emails, and filing, and assist with billing compliance while delivering exceptional customer service in a fast-paced healthcare

Qualifications

• High school diploma or equivalent.
• 1-3 years office experience in a health care setting preferred.
• Previous customer service experience preferred.
• Must be able to effectively communicate with customers both in person, and over the telephone.
• Must have understanding of basic medical terminology.

Responsibilities

• Greet patients in a professional and courteous manner upon arrival.
• Accurately enter patient demographic, insurance, and financial information.
• Collect co-pays, deductibles, and co-insurance payments.
• Maintain patient logs, charts, and documentation.
• Perform patient check-in and check-out processes, including exit interviews.

Skills

Customer service

Basic computer skill

Education

High school diploma or equivalent

Job description

Altus Community Healthcare in Temple, TX is seeking a Front Desk / Administrative Assistant to oversee patient registration, scheduling, and front desk operations. You will support daily administrative duties, maintain patient records, and ensure HIPAA-compliant handling of information.

You will greet patients, collect payments, process check-ins/outs, manage calls, emails, and filing, and assist with billing compliance while delivering exceptional customer service in a fast-paced healthcare