Patient Care & Front Desk Coordinator – Dental Office

Castle Dental; New York (NY); On-site; USD 30,000 - 37,000; Full time

Job summary

Castle Dental Manhattan is seeking a warm, polished Patient Care Coordinator / Front Desk team member to join our boutique periodontal and implant specialty practice. This role emphasizes personalized care, professionalism, and attention to detail in a small office setting.

No extensive dental experience is required; we are happy to train the right candidate who is intelligent, organized, responsible, and comfortable speaking with patients.

Qualifications

• Ability to communicate clearly with patients and team.
• Strong organizational and detail-oriented approach.
• Willingness to learn and grow in dental administration.

Responsibilities

• Greet and assist patients.
• Answer phones and manage patient communication.
• Schedule and coordinate appointments.
• Collect and discuss patient balances and fees.
• Assist with dental insurance verification and follow-up.
• Communicate with referring dental offices.
• Maintain accurate patient information and documentation.
• Keep daily schedule organized and running smoothly.
• Provide high level of customer service to patients.

Skills

Patient communication

Scheduling

Financial discussion

Office coordination

Multitasking

Reliability

Job description

Castle Dental Manhattan is seeking a warm, polished Patient Care Coordinator / Front Desk team member to join our boutique periodontal and implant specialty practice. This role emphasizes personalized care, professionalism, and attention to detail in a small office setting.

No extensive dental experience is required; we are happy to train the right candidate who is intelligent, organized, responsible, and comfortable speaking with patients.