Dental Front Desk & Patient Care Specialist

Socket.dev; Mentor (OH); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

BCBS Medical & Dental insurance

VSP Vision Coverage

Life Insurance

Short-term & Long-Term Disability

401(k) plan w/match

Paid Time Off

Job summary

Periodontal Associates - Mentor seeks a Patient Care Coordinator to handle front desk and administrative duties, ensuring a smooth patient flow and exceptional experience. The role emphasizes welcoming patients, managing records, and coordinating communications while supporting the team in daily office tasks.

Ideal candidates will have 1+ years in a front desk role, familiarity with office equipment, strong interpersonal skills, and a commitment to patient care.

Qualifications

• 1+ years of proven experience as front desk representative or similar role.
• Familiarity with office machines (fax, printer, etc.).
• Strong communication and people skills.
• Good organizational and multi-tasking abilities.
• Problem-solving and customer service orientation.
• Must be able to sit and stand for extended periods.
• Ability to assist patients safely in chairs or treatment areas.

Responsibilities

• Greet and welcome patients to the dental office.
• Maintain accurate patient records and filings.
• Answer incoming calls and direct or relay messages.
• Check, sort and forward emails.
• Keep front desk tidy and presentable with necessary materials.

Skills

Front desk

Customer service

Communication

Organization

Multi-tasking

Education

High school diploma

Tools

Office equipment

Job description

Periodontal Associates - Mentor seeks a Patient Care Coordinator to handle front desk and administrative duties, ensuring a smooth patient flow and exceptional experience. The role emphasizes welcoming patients, managing records, and coordinating communications while supporting the team in daily office tasks.

Ideal candidates will have 1+ years in a front desk role, familiarity with office equipment, strong interpersonal skills, and a commitment to patient care.