Patient Care Coordinator - Dental Office Front Desk Expert

Specialty1 Partners; Mentor (OH); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

BCBS Medical & Dental insurance

Vision care (VSP)

Life insurance

Disability insurance

401(k) plan with employer match

HSA / FSA account access

Paid time off

Job summary

Periodontal Associates - Mentor is seeking a Patient Care Coordinator to join our busy specialty practice. You will handle front office duties and ensure an exceptional patient experience from check-in to checkout.

Your day includes greeting patients, updating records, answering calls, organizing emails, and coordinating other office tasks. We value a team player who communicates well, stays organized, and helps patients feel comfortable.

Qualifications

• 1+ years of front desk/administrative experience.
• Familiarity with office machines such as fax and printer.
• Strong communication and people skills.
• Desire to help patients and provide exceptional service.

Responsibilities

• Greet patients and maintain a welcoming front desk presence.
• Manage patient records and update files accurately.
• Answer calls, forward messages, and route inquiries.
• Check, sort, and forward emails.
• Keep front desk tidy with necessary materials.
• Coordinate other office tasks as needed.

Skills

Communication skills

People skills

Organizational skills

Multitasking

Problem-solving

Front desk experience

Education

High school diploma

Tools

Office equipment (fax, printer)

Job description

Periodontal Associates - Mentor is seeking a Patient Care Coordinator to join our busy specialty practice. You will handle front office duties and ensure an exceptional patient experience from check-in to checkout.

Your day includes greeting patients, updating records, answering calls, organizing emails, and coordinating other office tasks. We value a team player who communicates well, stays organized, and helps patients feel comfortable.