Patient Care Coordinator & Front Desk — Growth & Stability

Castle Dental; New York (NY); On-site; USD 30,000 - 37,000; Full time

Job summary

Castle Dental in Manhattan is seeking a warm, polished Patient Care Coordinator / Front Desk team member to join our boutique periodontal and implant practice. No extensive dental experience is required; we will train a reliable, organized candidate who communicates well with patients and genuinely wants a long-term healthcare role.

Responsibilities include greeting patients, answering phones, scheduling, discussing balances, insurance verification, and coordinating referrals.

Qualifications

• Not required dental experience; willingness to train intelligent, organized, responsible candidate.
• Comfortable speaking with patients and discussing finances.
• Excellent communication and interpersonal skills.
• Highly organized and detail-oriented.
• Reliable and punctual.
• Professional, warm, and confident with patients.

Responsibilities

• Greet and assist patients.
• Answer phones and manage patient communication.
• Schedule and coordinate appointments.
• Collect and discuss patient balances and fees.
• Assist with dental insurance verification and follow-up.
• Communicate with referring dental offices.
• Maintain accurate patient information and documentation.
• Keep daily schedule organized and running smoothly.
• Provide a high level of customer service to patients.

Job description

Castle Dental in Manhattan is seeking a warm, polished Patient Care Coordinator / Front Desk team member to join our boutique periodontal and implant practice. No extensive dental experience is required; we will train a reliable, organized candidate who communicates well with patients and genuinely wants a long-term healthcare role.

Responsibilities include greeting patients, answering phones, scheduling, discussing balances, insurance verification, and coordinating referrals.