Dental Front Desk

Oral Health Industries; Texas; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive Pay

Paid Time Off after 6 months

Health, Vision, and Voluntary life ins

Dental Employee Discount

Supplemental insurance

Gym Membership reimbursement

Job summary

Texas Dentistry is seeking a bubbly and outgoing Front Desk Coordinator to warmly greet patients, manage check-in/check-out, and coordinate appointments with a patient-centered approach.

The role requires strong customer service, clear communication across channels, knowledge of PPO insurance and treatment planning, and weekend availability (two Saturdays per month). Training and benefits are provided.

Qualifications

• Two or more years of customer service or dental office experience.
• Bilingual preferred, not required.
• Must be able to communicate face to face, through email, and phone.
• Must be team-oriented and willing to collaborate with others.
• Must have high energy and great customer service skills.
• Knowledgeable with PPO insurance and treatment planning.
• Two Saturdays a month are required.

Responsibilities

• Check-in / check-out patients with a smile and accurate information entry.
• Collects monies when required and schedules follow-up appointments.
• Schedule patients and communicate appointments correctly; manage medical records and consents.
• Handle insurance estimates, verify benefits, and respond to questions.
• Present treatment plans and answer insurance/finance questions related to plans.

Skills

Customer service

Dental office experience

Communication skills

Team orientation

Insurance knowledge

Weekend availability

Job description

Are you looking for a dental family that believes in Practicing With Love? If so, our compassionate, Patient-Centered Dentist office. At Texas Dentistry, we're always striving to exceed expectations and provide care that goes the extra mile. We're focused on patients first, helping everyone reach their dental goals.

We're in search for a bubbly and outgoing Front desk Coordinator. This individual will need to have great customer service skills and be very engaging with our patients. The perfect candidate should possess the ability to be a fast learner and communicate clearly. Our Patient Coordinators are the first person our patients see. We want employees fully engaged when the patient walks in. They will need to be responsible, reliable, and trustworthy. This position does require two Saturdays a month.

Patient Coordinator Requirements:

• Two or more years of customer service or dental office experience
• Bilingual preferred, not required
• Must be able to communicate face to face, through email, and phone Must be team-oriented and willing to collaborate with others.
• Must have high energy and great customer service skills
• Knowledgeable with PPO insurance and treatment planning
• Two Saturdays a month are required

Benefits:

• Competitive Pay
• Paid Time Off after 6 months
• Health, Vision, and Voluntary life insurance
• Dental Employee Discount
• Supplemental insurance
• Gym Membership reimbursement

Patient Coordinator Job Duties:

• Check-in/ check-out Patients - Providing great patient service with a smile and positive attitude. Making sure information has been entered correctly. Gets copy of insurance card.
• Collects Monies when required. Making sure follow up appointments have been scheduled. Initial audit.
• Schedule Patients- Appointments are made correctly and are communicated correctly Medical Records- Makes sure all records and consents are completed Calling patients with insurance estimates and if necessary/verifying insurance benefits Completing data reporting in a timely manner, handling incoming/outgoing phone calls.
• Treatment Plans/Charges- Present treatment plans efficiently and effectively. Have high ability to close cases. Is able to accurately answer insurance/finance questions pertaining to the treatment plan.