Dental Front Desk & Patient Concierge - Energetic Coordinator

Oral Health Industries; Kaufman (TX); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental Employee Discount

PTO after 6 months

Supplemental insurance

Gym Membership reimbursement

Job summary

Texas Dentistry is seeking a bubbly and outgoing Front desk Coordinator who will greet patients, manage check-in/check-out with a smile, verify information, and support front desk operations with a friendly, efficient approach. The ideal candidate brings strong customer service skills, can communicate face-to-face, by email and by phone, and is comfortable discussing PPO insurance and treatment planning.

Two Saturdays per month are required, and bilingualism is a plus but not required.

Qualifications

• Two or more years of customer service or dental office experience.
• Bilingual preferred, not required
• Must be able to communicate face to face, through email, and phone Must be team-oriented and willing to collaborate with others.
• Must have high energy and great customer service skills
• Knowledgeable with PPO insurance and treatment planning
• Two Saturdays a month are required

Responsibilities

• Check-in/ check-out Patients – Providing great patient service with a smile and positive attitude. Making sure information has been entered correctly. Gets copy of insurance card.
• Collects Monies when required. Making sure follow up appointments have been scheduled. Initial audit.
• Schedule Patients- Appointments are made correctly and are communicated correctly Medical Records- Makes sure all records and consents are completed Calling patients with insurance estimates and if necessary/verifying insurance benefits Completing data reporting in a timely manner, handling incoming/outgoing phone calls.
• Treatment Plans/Charges- Present treatment plans efficiently and effectively. Have high ability to close cases. Is able to accurately answer insurance/finance questions pertaining to the treatment plan.

Skills

Customer service

Dental office experience

Bilingual preferred

Job description

Texas Dentistry is seeking a bubbly and outgoing Front desk Coordinator who will greet patients, manage check-in/check-out with a smile, verify information, and support front desk operations with a friendly, efficient approach. The ideal candidate brings strong customer service skills, can communicate face-to-face, by email and by phone, and is comfortable discussing PPO insurance and treatment planning.

Two Saturdays per month are required, and bilingualism is a plus but not required.