Dental Front Desk Coordinator: Patient Experience

Oral Health Industries; Texas; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive Pay

Paid Time Off after 6 months

Health, Vision, and Voluntary life ins

Dental Employee Discount

Supplemental insurance

Gym Membership reimbursement

Job summary

Texas Dentistry is seeking a bubbly and outgoing Front Desk Coordinator to warmly greet patients, manage check-in/check-out, and coordinate appointments with a patient-centered approach.

The role requires strong customer service, clear communication across channels, knowledge of PPO insurance and treatment planning, and weekend availability (two Saturdays per month). Training and benefits are provided.

Qualifications

• Two or more years of customer service or dental office experience.
• Bilingual preferred, not required.
• Must be able to communicate face to face, through email, and phone.
• Must be team-oriented and willing to collaborate with others.
• Must have high energy and great customer service skills.
• Knowledgeable with PPO insurance and treatment planning.
• Two Saturdays a month are required.

Responsibilities

• Check-in / check-out patients with a smile and accurate information entry.
• Collects monies when required and schedules follow-up appointments.
• Schedule patients and communicate appointments correctly; manage medical records and consents.
• Handle insurance estimates, verify benefits, and respond to questions.
• Present treatment plans and answer insurance/finance questions related to plans.

Skills

Customer service

Dental office experience

Communication skills

Team orientation

Insurance knowledge

Weekend availability

Job description

Texas Dentistry is seeking a bubbly and outgoing Front Desk Coordinator to warmly greet patients, manage check-in/check-out, and coordinate appointments with a patient-centered approach.

The role requires strong customer service, clear communication across channels, knowledge of PPO insurance and treatment planning, and weekend availability (two Saturdays per month). Training and benefits are provided.