Patient Care & Experience Coordinator

Advanced MedAesthetic Partners; Roseville (CA); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Competitive Pay + Incentives

Medical, Vision, and Dental Plans

Annual Beauty Budget

AMP Rewards & Recognition

Job summary

Advanced MedAesthetic Partners is seeking a front desk professional in Roseville to greet patients, support providers, and manage a smooth patient flow. You will handle check-out, scheduling, outreach, and patient education on services and financing options.

Ideal candidates bring medical front-desk experience, strong organization and communication skills, and the ability to handle confidential information with discretion. Bilingual candidates are preferred.

Qualifications

• Previous medical experience in aesthetics, plastic surgery, cosmetic dermatology practice, or similar client-facing role.
• Strong organizational and communication skills.
• Proven ability to manage confidential information appropriately.

Responsibilities

• Greet and serve as the first point of contact for all patients.
• Support providers by ensuring chart documentation is complete and patient flow is smooth.
• Manage check-out, collect payments, apply rewards (Alle, Aspire, Xperience), and review visit summaries.
• Schedule appointments, answer calls, and conduct patient outreach.
• Educate patients on services, promotions, rewards, and financing options.
• Build strong patient relationships that promote loyalty and repeat visits.
• Contribute to re-engagement and retention strategies.

Skills

Strong organizational skills

Excellent communication

Confidential information handling

Bilingual preferred

Education

High school diploma or equivalent

Job description

Advanced MedAesthetic Partners is seeking a front desk professional in Roseville to greet patients, support providers, and manage a smooth patient flow. You will handle check-out, scheduling, outreach, and patient education on services and financing options.

Ideal candidates bring medical front-desk experience, strong organization and communication skills, and the ability to handle confidential information with discretion. Bilingual candidates are preferred.