Patient Experience Coordinator – Aesthetics Front Desk

United Aesthetics Alliance; Minneapolis (MN); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

PTO 3–5 weeks

Paid holidays

Health insurance

Dental insurance

401(k)

Employee discount

Job summary

Edina Plastic Surgery seeks a friendly, organized Patient Coordinator to join the front desk in Edina, MN. You will be the first and last point of contact, greeting patients in person, on the phone, by text, and via email to ensure a world-class experience.

You will schedule consultations, manage written communications, maintain Nextech EMR records, and collaborate with surgeons and staff to support patient care with professionalism and care.

Qualifications

• 3–5 years of experience in healthcare, customer service, or a related field.
• Prior experience in plastic surgery, cosmetic dermatology, or aesthetics is highly preferred.
• Excellent written and verbal communication skills.

Responsibilities

• Greet patients warmly in person, over the phone, by text, and via email.
• Schedule consultations, procedures, and follow-up appointments.
• Maintain and update patient records in the EMR system (Nextech).
• Communicate with patients regarding procedures, pricing, and expectations.
• Collaborate with surgeons, providers, and staff to support the patient journey.

Skills

Customer service

Communication

Organization

Tech-savvy

Education

College degree preferred

Tools

Nextech EMR

MS Office

Job description

Edina Plastic Surgery seeks a friendly, organized Patient Coordinator to join the front desk in Edina, MN. You will be the first and last point of contact, greeting patients in person, on the phone, by text, and via email to ensure a world-class experience.

You will schedule consultations, manage written communications, maintain Nextech EMR records, and collaborate with surgeons and staff to support patient care with professionalism and care.