Patient Care & EHR Coordination Specialist

Mayo Clinic; Cadott (WI); On-site; USD 2,893,000 - 3,582,000; Full time

Benefits offered by this job

Medical plans

Dental plan

Vision plan

HSA/FSAs

Retirement package

Job summary

Mayo Clinic is seeking a Health Unit Coordinator to support patient care units with organizational and clerical duties in a fast-paced environment. Responsibilities include monitoring supplies, answering call lights, and assisting with orders in the EHR system.

The role emphasizes strong customer service, interpersonal skills, and adaptability to varying shifts, including days, evenings, nights, weekends and holidays, with a full-time schedule.

Qualifications

• High school diploma or equivalent required.
• Basic computer knowledge; keyboarding; Windows-based apps.
• HUC post-secondary program or certification preferred.
• Minimum 1 year medical environment experience preferred.
• Knowledge of basic medical terminology preferred.
• Experience with EHR systems; EPIC preferred.
• Outstanding customer service, interpersonal and organizational skills.
• Adapt to unpredictable patient care situations.
• Flexibility: days/evenings/nights/weekends/holidays.
• Certifications/licensure maintained as required.

Responsibilities

• Provide organizational, receptionist, and clerical support to patient care units.
• Monitor and order supplies; respond to call lights; assist with EHR orders.
• Communicate with patients, visitors and staff; aid continuum of care.
• Serve as a resource to healthcare team; support continuous improvement.

Skills

Customer service

Interpersonal skills

Organizational skills

Problem-solving

Communication

Education

High school diploma or equivalent

HUC certification or post-secondary program preferred

Tools

EPIC

Job description

Mayo Clinic is seeking a Health Unit Coordinator to support patient care units with organizational and clerical duties in a fast-paced environment. Responsibilities include monitoring supplies, answering call lights, and assisting with orders in the EHR system.

The role emphasizes strong customer service, interpersonal skills, and adaptability to varying shifts, including days, evenings, nights, weekends and holidays, with a full-time schedule.