Patient Care Customer Service Specialist

Horizon-Health-and-Wellness; Queen Creek (AZ); Vor Ort; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Competitive compensation

Medical, dental, vision insurance

401k with company match

Paid time off and holidays

Tuition reimbursement

Professional development opportunities

Zusammenfassung

Horizon Health and Wellness in Queen Creek, AZ seeks a friendly Customer Service Representative to join our team. A high school diploma or GED is required; bilingual English/Spanish is preferred.

You will deliver excellent patient service, assist with scheduling and EMR tasks, and support a positive care environment. The role requires strong communication, the ability to multitask, and attentiveness to detail.

Qualifikationen

• High School diploma or GED required; experience preferred.
• Must be at least 21 years old.
• Proficient in typing ~35 wpm with 85% accuracy.
• Ability to attend to multiple tasks with minimal oversight.
• Background check and fingerprint clearance required.
• Bilingual English/Spanish preferred.

Aufgaben

• Provide outstanding customer service to patients and families.
• Answer inquiries and assist with scheduling and records.
• Maintain accurate filing and data entry; use EMR as needed.
• Handle multiple tasks with minimal supervision.

Kenntnisse

Customer service

Empathy

Multitasking

Data entry / typing

Communication

Ausbildung

High School diploma or GED

Tools

Electronic medical records familiarity

Computer literacy

Typing speed 35 wpm

Jobbeschreibung

Horizon Health and Wellness in Queen Creek, AZ seeks a friendly Customer Service Representative to join our team. A high school diploma or GED is required; bilingual English/Spanish is preferred.

You will deliver excellent patient service, assist with scheduling and EMR tasks, and support a positive care environment. The role requires strong communication, the ability to multitask, and attentiveness to detail.