Customer Service Representative

Horizon-Health-and-Wellness; Oracle (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Professional development and career"?

Competitive compensation

Medical, dental, vision insurance

401k with company match

Generous paid time off and paid taxes

Job summary

Horizon Health and Wellness, Inc. in Arizona is seeking a Customer Service Representative to join our team.

We value outgoing, friendly and organized individuals who can deliver high standards of service to patients and communities. Requirements include a High School diploma or GED, or equivalent experience, the ability to type about 35 wpm with 85% accuracy, computer literacy, and the capacity to handle multiple tasks with minimal supervision.

Qualifications

• High School diploma or GED is required or an equivalent combination of education and experience.
• Typing approximately 35 words per minute with 85% accuracy is required.
• Must be computer literate and able to use a general filing system.
• FingerPrint clearance card and background check must be obtained.
• Valid driver's license, reliable transportation, and phone required.

Skills

Customer service

Empathy

Friendly demeanor

Typing 35 wpm

Filing system

Computer literacy

Education

High School diploma or GED

Experience/education equivalent to 2 years

Job description

Horizon Health and Wellness, Inc. has offered quality healthcare services to central and southern Arizona for over 40 years. Our mission is to enhance the quality of life of the individuals, families and communities we serve, and empower them to attain their optimum potential. Our most important organizational philosophy is Kindness Matters. It is how we do our business and an essential component in all of our interactions with our patients and with each other.We offer:Professional development and career advancement opportunitiesCompetitive compensationMedical, dental, vision insurance401k investment plan with company matchGenerous paid time off and paid holidaysTuition reimbursementThe opportunity to help us make a difference in the lives of the patients and communities we serve.Horizon Health and Wellness has Customer Service Representative (CSR) employment opportunity. We are looking for an outgoing, friendly and organized individual to join our team. High standards of Customer Service are required.Requirements:High School diploma or GEDEducation and/or experience equivalent to 2 years preferred.Possess pleasant and friendly demeanorAbility to demonstrate empathy and compassion to individuals who are in distress due to physical or behavioral health issues.Must be 21 years of age or older.Possess knowledge of general filing system.Must be computer literate and possess ability to type approximately 35 wpm with 85% accuracy.Ability to attend to multiple tasks accurately and with minimal oversightWorking knowledge/familiarity with electronic medical record preferred but not requiredMust obtain a Fingerprint clearance card and be able to pass a background check.Possess valid driver's license, reliable transportation and phoneQualifications Preferred:Bilingual English/Spanish