Patient care coordintor (Spanish Speaker)

Hands of Hope Physical Therapy; New York (NY); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Paid vacation days

Growth opportunities

401(k)

Supportive team environment

Job summary

Hands of Hope Physical Therapy in Bronx, NY is seeking a Patient Care Coordinator who speaks Spanish to support patients throughout their care journey. You will schedule appointments, coordinate care among therapists and providers, and help patients with insurance information while ensuring privacy and accuracy.

This full-time role emphasizes empathy, organization, and clear communication. You will maintain patient records, assist with front desk tasks, and contribute to a positive, compliant

Qualifications

• High School Diploma is required.
• Bachelor's degree preferred.
• Healthcare or physical therapy clinic experience preferred.
• Strong communication and interpersonal skills.
• Knowledge of medical terminology and insurance processes a plus.

Responsibilities

• Schedule and confirm patient appointments efficiently.
• Maintain accurate patient records.
• Communicate with patients via phone, email, and in person with professionalism and empathy.
• Coordinate care between therapists, providers, and patients.
• Maintain HIPAA compliance and confidentiality.
• Assist with documentation and administrative reporting as needed.
• Support front desk workflow and daily clinic operations.

Skills

Communication skills

Interpersonal skills

Spanish speaker

Multitasking

HIPAA knowledge

Education

High School Diploma

Bachelor's degree preferred

Job description

Patient care coordinator (Spanish Speaker)

Location: 837 E 149th St Bronx, NY 10455

Job Overview

Job Type: Full-Time

We are seeking a compassionate and organized Patient Care Coordinator to join our healthcare team. In this role, you will support patients throughout their care journey by coordinating appointments, communicating insurance information, assisting with administrative tasks, and ensuring an exceptional patient experience.

Responsibilities

• Schedule and confirm patient appointments efficiently.
• Maintain accurate patient records.
• Communicate with patients via phone, email, and in person with professionalism and empathy.
• Coordinate care between therapists, providers, and patients.
• Maintain HIPAA compliance and confidentiality.
• Assist with documentation and administrative reporting as needed.
• Support front desk workflow and daily clinic operations.

Qualifications

• High School Diploma required;
• Bachelor's degree preferred.
• Healthcare Or Physical Therapy Clinic Experience Preferred.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Knowledge of medical terminology, insurance processes, and HIPAA is a plus.

Benefits

• Paid Vacation days
• Opportunities for growth and advancement
• 401(K)
• Supportive team environment