Patient Coordinator

ACCESS PT; New York (NY); On-site; USD 30,307 - 34,440; Full time

Benefits offered by this job

401(k) Retirement Savings Plan with 100% match after 1 year

Paid sick leave

Wellness Program Access

10% childcare tuition discount

Training and career development

Job summary

A healthcare provider in the Bronx is seeking a Patient Coordinator to manage front desk operations and deliver exceptional customer service. The ideal candidate should have medical front desk experience, proficiency with EMR systems like EPIC, and excellent communication skills. This full-time position offers a dynamic work environment and responsibilities including appointment scheduling and insurance verification. Salary ranges from $22.00 to $25.00 per hour based on experience.

Qualifications

• Experience with EPIC or Rainbow EMR is highly preferred.
• One to three months related experience and/or training is acceptable.
• Medical receptionist experience is a plus.

Responsibilities

• Manage front desk operations including patient check-in/out.
• Verify insurance, process authorizations, and collect payments.
• Maintain accurate patient records in the EMR system.

Skills

Medical front desk experience

Customer service

Administrative skills

HIPAA compliance

Education

High School Diploma or GED

Tools

EPIC

Rainbow EMR

Spreadsheet software

Word Processing software

Job description

ACCESS PT, a member of the Confluent Health family, is currently looking for a Patient Coordinator to join our South Bronx, NY team!

How ACCESS PT supports you:

• 401(k) Retirement Savings Plan - 100% match after 1 year (up to 4%)
• Paid sick leave (varies by state)
• Wellness Program Access
• 10% childcare tuition discount at Kindercare Childcare Centers
• Training and career development
• Network partnerships with top health systems in the region

Job Position:

Patient Coordinator

Job Location:

837 Washington Avenue, Suite 1B, Bronx, New York 10451

Job Type:

Full-Time

Salary Description:

$22.00-$25.00/hour, based on experience

Responsibilities:

• Manage front desk operations, including patient check-in/out, appointment scheduling, and referral coordination, while delivering exceptional customer service
• Verify insurance, process authorizations, and collect payments to ensure smooth billing and patient access to care
• Maintain accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documents
• Answer phone calls, assist patients, and uphold HIPAA compliance, ensuring a welcoming and professional healthcare experience

Qualifications:

• Medical front desk experience in EPIC or Raindow EMR highly preferred
• High School Diploma or GED; or one to three months related experience and/or training; or equivalent combination of education and experience
• Medical receptionist experience a plus
• EMR scheduling software knowledge a plus
• EPIC software knowledge a plus
• Spreadsheet and Word Processing software proficiency

EOE