Patient Care Coordinator: Seamless Scheduling & Referrals

Providence Health & Services; Seattle (WA); On-site; USD 30,000 - 48,000; Full time

Job summary

Providence Health & Services is seeking a front office professional to support primary care and specialty departments. Responsibilities include referrals, registration, scheduling, and receptionist tasks.

You will handle phone inquiries, greet visitors, process payments, and arrange interpreter services as needed. This role offers varied clerical support within a patient-focused environment, with opportunities to contribute to efficient patient flow and high-quality care.

Qualifications

• One year in medical/healthcare setting or two years in customer service.
• Six months of front desk or receptionist experience.
• Experience handling patient referrals, scheduling, and registration is a plus.

Responsibilities

• Manage patient referrals, registration (where applicable), and scheduling.
• Answer phone calls, greet visitors, and provide clerical support.
• Process co-payments and maintain office supplies.
• Coordinate same-day appointments across multiple disciplines.
• Arrange interpreter services when needed.

Skills

Healthcare experience

Customer service

Front desk experience

Phone skills

Job description

Providence Health & Services is seeking a front office professional to support primary care and specialty departments. Responsibilities include referrals, registration, scheduling, and receptionist tasks.

You will handle phone inquiries, greet visitors, process payments, and arrange interpreter services as needed. This role offers varied clerical support within a patient-focused environment, with opportunities to contribute to efficient patient flow and high-quality care.