Patient Care Coordinator | Front Desk & Scheduling

Pacific Medical Centers Corp; Seattle, Northern (WA, KY); Hybrid; USD 32,000 - 48,000; Full time

Job summary

Pacific Medical Centers is seeking a front office clerk to manage patient referrals, scheduling, registration, and payments across primary and specialty care. You will greet visitors, answer phones, and handle clerical tasks while coordinating interpreter services when needed.

The role supports a patient-focused, team-driven environment with strong emphasis on service quality, accuracy, and efficiency in a fast-paced clinic setting.

Qualifications

• 1 year of experience in a medical/healthcare setting or 2 years in a customer service role.
• 6 months of recent receptionist or front desk experience.
• 3 months of related experience (recurring appointments) is a plus.
• Experience with medical terminology and basic medical record processes is preferred.

Responsibilities

• Manage patient referrals, registration, and scheduling across departments.
• Answer phones, greet visitors, and provide clerical support.
• Process co-payments and coordinate interpreter services when needed.
• Schedule multiple same-day appointments with different disciplines.

Skills

Customer service

Front desk experience

Medical terminology

Job description

Pacific Medical Centers is seeking a front office clerk to manage patient referrals, scheduling, registration, and payments across primary and specialty care. You will greet visitors, answer phones, and handle clerical tasks while coordinating interpreter services when needed.

The role supports a patient-focused, team-driven environment with strong emphasis on service quality, accuracy, and efficiency in a fast-paced clinic setting.