Patient Care Coordinator: Front Desk & Care Liaison

Agence PROvidence; Seaside (CA); On-site; USD 42,000 - 62,000; Full time

Job summary

Providence Seaside Hospital is seeking a Patient Care Coordinator to be the first point of contact for patients and visitors, delivering outstanding service in person or by phone and coordinating between patients and providers throughout the administrative flow of the patient experience.

You will handle front and back office duties with growing independence to support smooth clinic operations for Providence patients and their families.

Qualifications

• 1 year of experience in medical/healthcare setting.
• Experience providing a high level of customer service in a fast paced environment, including handling confidential data with discretion.
• Electronic Medical Records (EMR) experience.

Responsibilities

• The Patient Care Coordinator is the first point of contact, delivering excellent customer service to patients and visitors both in person or by phone.
• Acts as a liaison between patients and providers throughout the administrative flow of the patient experience.
• Performs core front and back office duties with increasing independence and proficiency.

Skills

Customer service

Tools

EMR experience

Job description

Providence Seaside Hospital is seeking a Patient Care Coordinator to be the first point of contact for patients and visitors, delivering outstanding service in person or by phone and coordinating between patients and providers throughout the administrative flow of the patient experience.

You will handle front and back office duties with growing independence to support smooth clinic operations for Providence patients and their families.