Patient Care Coordinator: Seamless Scheduling & Care Liaison

New York Sports and Joints; New York (NY); On-site; USD 25,000 - 28,000; Full time

Job summary

New York Sports and Joints in New York, NY is seeking a Patient Care Coordinator to manage appointments and coordinate patient care across providers. You will assist patients with insurance questions and billing basics, ensuring smooth documentation in our EHR system.

The role is full-time and clerical, with emphasis on accurate records, strong Microsoft Office skills, and experience in a healthcare setting. Occasional travel to other locations may be required.

Qualifications

• High School Diploma required.
• Experience in a healthcare setting, preferably in patient care coordination or similar role.
• Knowledge of medical insurance processes and patient billing.
• Experience with Microsoft Office (Outlook, Excel, Teams).

Responsibilities

• Manage and schedule patient appointments, ensuring optimal use of provider time and resources.
• Act as a liaison between patients and healthcare providers, addressing questions regarding treatment plans.
• Prepare patient packets for Doctors prior to the Date of Service; check patients in and out.
• Maintain accurate patient records and update the EHR as necessary.

Skills

Healthcare experience

Insurance knowledge

Microsoft Office

Education

High School Diploma

Tools

Microsoft Office

Job description

New York Sports and Joints in New York, NY is seeking a Patient Care Coordinator to manage appointments and coordinate patient care across providers. You will assist patients with insurance questions and billing basics, ensuring smooth documentation in our EHR system.

The role is full-time and clerical, with emphasis on accurate records, strong Microsoft Office skills, and experience in a healthcare setting. Occasional travel to other locations may be required.