Patient Care Liaison & Scheduling Specialist

Hospital for Special Surgery; New Jersey; On-site; USD 36,713 - 56,302; Full time

Job summary

Hospital for Special Surgery is seeking a Patient Care Coordinator to support front-desk and clinical staff in Paramus, NJ and New York, NY. The role emphasizes courteous patient communication, accuracy in payments, and coordination with physicians and hospital departments.

The ideal candidate has an Associate’s Degree with at least two years of healthcare office experience, strong typing skills, and proficiency in Word, Excel, and PowerPoint.

Qualifications

• Associate’s Degree and at least two years of MD office/healthcare experience.
• Familiarity with medical terminology and general office protocol.
• Ability to type 45–60 words per minute and strong written and verbal communication skills.
• Proficiency in Microsoft Word, Excel, and PowerPoint.

Responsibilities

• Check-out patients after physician appointments.
• Collect and post patient payments.
• Obtain pre-certifications and schedule tests (MRI, CT).
• Scan and file medical information into EMR.
• Coordinate inquiries between physician, physician assistant, and patients.
• Schedule new and follow-up appointments; answer calls and take messages.

Skills

Communication

Typing 45–60 wpm

MS Office

Customer service

Education

Associate’s Degree

Tools

EMR system

Microsoft Word

Excel

PowerPoint

Job description

Hospital for Special Surgery is seeking a Patient Care Coordinator to support front-desk and clinical staff in Paramus, NJ and New York, NY. The role emphasizes courteous patient communication, accuracy in payments, and coordination with physicians and hospital departments.

The ideal candidate has an Associate’s Degree with at least two years of healthcare office experience, strong typing skills, and proficiency in Word, Excel, and PowerPoint.