Patient Care Coordinator & Scheduling Specialist

Jobtome; Village of Lake Success (NY); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan

Dental, Vision, Life Insurance

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Voluntary Benefits

Job summary

Optum is seeking an Associate Patient Care Coordinator in Lake Success, NY to support the care team with patient information, scheduling, insurance verification, and adherence to Lean processes. You will collaborate with multidisciplinary staff to deliver high‑quality patient service and maintain accurate records.

The role emphasizes friendly, detailed patient interaction and efficiency in a fast-paced setting, with responsibilities spanning front‑office tasks and care coordination under Optum

Qualifications

• Required: High School Diploma or GED.
• Experience in customer service and multi-tasking across multiple applications.
• Strong communication and time management skills.

Responsibilities

• Greet patients and family members with a friendly approach.
• Verify patient information and insurance data.
• Perform insurance verification on the date of service.
• Schedule appointments and procedures efficiently.
• Handle incoming/outgoing calls promptly and courteously.
• Follow policy and HIPAA/OSHA requirements.
• Maintain work queues and in-basket messages.
• Check in/out patients and manage referrals.

Skills

Customer service

Multi-tasking

Communication

Time management

Independent work

Education

High School Diploma or GED

Tools

EPIC EMR

Microsoft Outlook

Excel

Word

Job description

Optum is seeking an Associate Patient Care Coordinator in Lake Success, NY to support the care team with patient information, scheduling, insurance verification, and adherence to Lean processes. You will collaborate with multidisciplinary staff to deliver high‑quality patient service and maintain accurate records.

The role emphasizes friendly, detailed patient interaction and efficiency in a fast-paced setting, with responsibilities spanning front‑office tasks and care coordination under Optum